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  Feature Articles 2004

 
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"Compliance Rule Deadline is Only the Beginning"
Neal J. Andrews, senior vice president and senior managing director, fund accounting and administration, PFPC.
Money Management Executive
November 2004

The rate of regulatory change within the investment management industry has dramatically increased over the last several years. Mutual fund managers now find themselves dividing their time between meeting the requirements of new laws and maintaining their primary focus of managing and growing assets. The Securities and Exchange Commission's Rule 38a-1, also known informally as the compliance rule, is one of the most important regulations recently enacted to protect the interests of mutual fund investors. In this article, Andrews explains that compliance with Rule 38a-1 is an ongoing endeavor that requires a robust suite of services to assist a Chief Compliance Officer, a fact somewhat overshadowed by the focus on the rule's initial deadline of October 5, 2004. This article also details key components needed for a compliance support program to be effective and explains how having such a program positions the provider to expand their compliance offering as further regulations are introduced. Please note that reprints of this article are not available.
 
 
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"PFPC Is Leveraging an Understanding of Technology To Help Clients and Partners Grow Their Business"
Timothy G. Shack, PFPC President and Chief Executive Officer and PNC Chief Information Officer
Global Investment Technology
August 2004 Global Investment Technology speaks to Timothy G. Shack, a 28-year PNC veteran and head of PFPC since 2002, about the link between robust information technology and strong business growth. Shack discusses current technology initiatives at PFPC and PNC, operational risk management, new and noteworthy technologies within the industry and what the future holds. To request a copy of this article, click here.
 
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"Winning With Technology"
Timothy G. Shack, PFPC President and Chief Executive Officer and PNC Chief Information Officer
Bank Systems & Technology
August 2004

Timothy G. Shack discusses his dual roles and how PNC and PFPC leverage technology to stay ahead of the competition. "You gain a competitive edge by understanding your customers' wants and needs, and by addressing those wants and needs faster, better and/or cheaper than the next guy," Shack says in this in-depth Q&A. "Technology can be a powerful competitive tool, but you have to be very clear about its use." To request a copy of this article, click here.
 
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"Detection and Deterrence of Marketing Timing in Mutual Funds: An Automated Solution"
Michael DeNofrio, executive vice president and senior managing director of PFPC’s transfer agency division
Mutual Fund Service Guide
May 2004 The rise in investor awareness of market timing in mutual funds makes it increasingly important for funds to implement automated systems if they wish to monitor and deter the practice. More and more fund prospectuses outline sanctions against short-term trading, but enforcing policies to stop market timing can be a daunting task. For most funds, tracking of short-term traders remains a slow and difficult manual process that is potentially prone to error. As this article highlights, automated systems are now available offering the scale and functionality to accurately track ownership of shares, monitor trading, assess appropriate fees and place restrictions on shareholders. Advances in technology have made possible this efficient, timely solution that ensures the rules set out in a fund’s prospectus will be applied consistently to every single investor. To request a copy of this article, click here.
 
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"Data: Yesterday’s Storage Problem, Today’s Business Driver"
Rheeta C. Wise, managing director and senior vice president, shareholder services
Money Management Executive
May 2004 The financial services industry has struggled for years to create effective data retrieval systems. Collecting information in diverse formats from multiple sources and compiling it into a usable reporting tool or document has often been a labor-intensive project, requiring an abundance of input from the information technology (IT) staff. Finally, the data repository has emerged as a solution to the information management challenge for financial services firms. With a combination of a robust processing model and open technology architecture, a data repository can offer a wealth of information critical to making informed business decisions. This article outlines the key features necessary for building a data repository that properly collects, integrates and analyzes information from internal and external sources to develop sophisticated reports for purposes ranging from performance measurement to compliance status. To request a copy of this article, click here.
 
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"Taking the Pain Out of Transfer of Assets Processing"
Michael DeNofrio, executive vice president and senior managing director of PFPC’s transfer agency division
Stephen Conlin, senior vice president and managing director within PFPC’s transfer agency division
Money Management Executive
February 2004 With trillions of dollars in assets at stake, forward-looking mutual fund companies are honing their marketing efforts and developing improved products to take advantage of the coming boom in IRA rollovers. But with the quest to capture rollover assets from 401(k)s and other qualified retirement plans, the “transfer of assets” process is a weak link for many fund firms. Across the industry, the cumbersome process creates the potential for delays in transfers between custodians, misallocation in new accounts, possible shareholder gain/loss issues and other errors that can undermine customer relationships and hinder business growth. Understandably, some fund companies and intermediaries are moving transfer of asset processing into an electronic format. However, as this article explains, to be successful, an automated solution must be flexible and able to manage transfers using paper or electronic systems, to maintain all records in a central easily accessible database and to manage and process asset transfe rs for multiple shareholders and management companies simultaneously. To request a copy of this article, click here.